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Gainsight vs Zendesk Community: The Leading Alternative

Looking for the best substitute for Zendesk Community? Discover how Gainsight Customer Communities can increase customer engagement, retention, and accelerate support with AI-powered workflows.

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The leading alternative to Zendesk Community

Looking for the best substitute for Zendesk Community? Increase customer engagement, retention, and accelerate support with Gainsight Customer Communities' Online Community Platform, and put your community on auto-pilot with AI-powered workflows to automate the repetitive parts of running a thriving community.

Why Choose Gainsight over Zendesk Community?

Discover how Gainsight Customer Communities can:

  • Build engagement and advocacy
  • Get product ideas and feedback
  • Scale growth through self-service
  • Give your community managers super-powers with ModerateKit

Powerful Features

Way beyond being any open-source tool, Gainsight Customer Communities stands head and shoulders above basic platforms like Zendesk Community and is better than ever with ModerateKit.

Easily Configurable

Gainsight offers an easily configurable SaaS solution with a lower total cost of ownership (TCO) and a much faster implementation process compared to Zendesk Community.

All in One Place

Set up your platform without needing additional resources, unlike Zendesk Community, which often requires extra resources for setup and management.

Simple Customization

Create the perfect look and feel for your community with Gainsight’s easily customizable themes, which are more flexible and user-friendly than those offered by Zendesk Community.

Conclusion

Gainsight Customer Communities offers a more efficient, customizable, and powerful alternative to Zendesk Community. With AI-powered workflows and comprehensive support, Gainsight can help you build and maintain a vibrant community effortlessly.

Learn More

Visit Gainsight for more info: https://www.gainsight.com/customer-communities
Sign up for ModerateKit today: https://www.moderatekit.com/#pricing

Why Choose ModerateKit for Automated Moderation

Managing a thriving community can be overwhelming, but with ModerateKit, your Gainsight community can finally be on auto-pilot. ModerateKit automates repetitive moderation and administration tasks, saving your community managers 100s of hours each month.

Our AI-powered moderation tools handle everything from triaging and reviewing posts to approving, marking as spam, or trashing content based on your specific guidelines. With built-in detection for spam, NSFW content, and abusive behavior, ModerateKit ensures your community stays safe and aligned with your values.

Additionally, ModerateKit optimizes the quality of discussions by improving the layout, fixing grammar, and even providing automatic translations for non-English content (coming soon). This not only boosts the quality of interactions but also enhances the overall user experience.

By automating these repetitive tasks, your community managers can focus on fostering meaningful connections and engagement within your community. The result is a more reactive and proactive team, improved community health, and enhanced sentiment, all without the need for constant manual intervention.

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